It’s better to have a tough conversation up front than a nightmare conversation later
Scenario: You’re working on a project and you come across a problem. You realise that you need to talk to your client about this problem because it will affect quality of the project. You don’t want to have the conversation because it is going to be tough. So you sit on it, hope that it goes away or leave it for when you are in a better mood or something like that.
DON’T
Cause the longer you leave it the worse it is going to get (heard that one before?)
That tough conversation is only going to turn into a nightmare conversation.
So here are some reasons why it is better to have the tough conversation upfront.
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to avoid the nightmare conversation
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to build trust with your clients, they may not want to hear the bad news but they will appreciate and learn to respect you more if you keep them in the loop.
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to solve the problem sooner rather than later, the sooner it is out in the open and the more people are talking about it the sooner someone or you will come up with a solution.
